Privacy Policy
Last Updated: November 2024
1. Introduction
Doctat by Cypher MD (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal and health information. This Privacy Policy describes how we collect, use, store, and share information when you use our clinic management platform.
2. Information We Collect
Personal Information
- Name, medical credentials, and professional qualifications
- Clinic name, address, and contact information
- Billing and payment information
Health Information
- Patient medical history and records
- Prescription and medication data
- Laboratory test results
- Clinical notes and observations
Technical Information
- Device information and browser type
- Login activities and access logs
- Performance and usage analytics
3. How We Use Information
- Healthcare service delivery and clinic management
- Billing, transactions, and payment processing
- AI-powered clinical decision support
- Communication and appointment reminders
- Service improvement and analytics
- Legal and regulatory compliance
4. Data Security
We implement industry-leading security measures:
- End-to-end encryption for data in transit and at rest
- Role-based access control
- AWS cloud storage (Mumbai region)
- Regular security audits
- Multi-factor authentication
- Automated backup and disaster recovery
Compliance Standards
- Digital Personal Data Protection Act, 2023
- Information Technology Act, 2000
- Medical Council of India regulations
- International healthcare data standards
5. Your Data Rights
You have the right to access, correct, delete, or export your personal data. Contact us at contact@cyphermd.com to exercise these rights.
6. Data Sharing
We share data only with your consent, with service providers under strict agreements, or when required by law. We never sell your data.
7. Contact Us
For questions about this policy, contact our Data Protection Officer at contact@cyphermd.com or call +91 9779471801.