Your General Practice, Fully Automated
Handle high patient volumes with smart templates for common conditions, IVR booking, rapid prescriptions, and referral tracking. Built for the busiest clinics.
Industry Insight
General practitioners form the backbone of India's healthcare system, handling over 70% of all outpatient visits. Yet the vast majority of GP clinics still run on paper-based systems. Clinics that digitise their operations report significant improvements in patient throughput, revenue visibility, and staff efficiency.
Challenges in General Practice
Common pain points that general practice professionals face daily — and how Doctat eliminates them.
Wide variety of conditions and treatments
Doctat automates this
High patient volume (50-100+ per day)
Doctat automates this
Referral management to specialists
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Preventive care and screening reminders
Doctat automates this
Complete General Practice Automation Suite
Every module is tailored to the unique workflows of general practice.
AI-Powered IVR Appointment System
General practices handle the widest range of patients — walk-ins, regulars, referrals, and emergencies. Doctat's IVR manages all appointment calls automatically with real-time slot management, GPS-based queue optimisation, and auto-reminders.
- Patients book, reschedule, or cancel via automated phone call — 24/7
- Real-time slot management with zero double bookings
- GPS-based queue optimisation ensures patients arrive in order
- Auto-reminders reduce no-shows; 3 reschedule limit prevents chronic blockers
Pre-Consultation Intelligence (Octa)
In a busy GP clinic, the doctor needs to see patients fast. Doctat's Octa module lets your nurse capture vitals, symptoms, and history before the doctor enters, using voice-based extraction for speed.
- Nurse captures BP, temperature, weight, symptoms, and relevant history
- Voice-based history extraction — faster than typing
- Critical flags for abnormal vitals or drug allergies
- Past visit summaries with previous prescriptions and lab results on screen
Lightning-Fast Prescriptions
General practitioners prescribe across a wide range of conditions — infections, chronic disease management, pain, allergies. Doctat's keyboard-first workflow with smart templates covers it all in 30 seconds per prescription.
- Diagnosis templates for common GP conditions — fever, URI, UTI, hypertension, diabetes, and more
- Auto-populated medicine bundles — one diagnosis selection, full prescription generated
- F1-F12 keyboard shortcuts for maximum speed
- Anti-duplicate medicine check and instant lab requisitions
Zero-Touch Lab Integration
General practices order a wide variety of tests — blood panels, urine tests, blood sugar, thyroid function. Doctat sends all lab orders directly from the prescription to the lab module. Results sync back automatically.
- Lab orders flow from prescription to lab — zero re-entry
- Results sync back to the patient record in real time
- Auto-billing for all lab tests — no separate invoicing needed
- Complete lab history available during every consultation
Pharmacy & Dispensing Integration
GP clinics with in-house pharmacies benefit from Doctat's zero-touch dispensing. The medicine list flows from prescription to pharmacy — dispense, confirm, auto-bill. No re-entry, no paper.
- Medicine list auto-sent to pharmacy from the prescription — zero re-entry
- Pharmacist dispenses and confirms — auto-billing triggered instantly
- Inventory tracking for commonly dispensed medications
- Complete dispensing history linked to each patient record
Patient App & Clinic Dashboard
Doctat's patient app gives patients access to prescriptions, appointment scheduling, and a query channel. The clinic intelligence dashboard gives you real-time revenue, patient flow, and operational metrics across your practice.
- Patients view prescriptions, request appointments, and raise queries via the app
- Medication reminders help patients adhere to treatment schedules
- Clinic dashboard with live revenue tracking by department
- Patient flow metrics — queue length, average wait times, consultation duration
Why General Practice Choose Doctat
General practices handle the widest variety of patients and conditions. Doctat's flexible diagnosis templates and medicine bundles cover everything from common infections to chronic disease management.
The IVR appointment system handles the constant stream of calls — bookings, reschedules, cancellations — without tying up your front desk.
Pre-consultation data capture by the nurse means you start every consultation with vitals, symptoms, and history already on screen.
Lab orders and pharmacy prescriptions flow directly from the prescription — no paper slips, no phone calls, no re-entry.
Auto-billing across all departments means your front desk never manually calculates a bill. The dashboard gives you real-time revenue and patient flow visibility.
Real-World Use Cases
High-Volume Management
Handle 100+ patients daily with diagnosis templates, rapid prescriptions, and auto-generated billing.
Referral Tracking
Track specialist referrals, ensure patients complete follow-ups, and receive referral feedback.
Proven Return on Investment
Real results from clinics using Doctat across India. Numbers that speak louder than features.
What General Practice Doctors Say
“I run a busy general practice seeing 70+ patients daily. Doctat transformed my clinic. The IVR handles all appointment calls, my nurse captures vitals before I see the patient, prescriptions take 30 seconds, and billing is automatic. I saved 3 hours every day.”
“My biggest problem was chasing lab reports. I'd order a blood test, write it on a slip, hand it to the patient, and then call the lab two days later to check if results were ready. Now the order goes digitally from my prescription to the lab. Results sync back automatically. Zero effort.”
“Patients used to walk in and we had no idea if they had an appointment or not. Queue management was just shouting names. Now the IVR manages appointments, GPS tracking reorders the queue, and patient announcements are automated. The chaos is gone.”
Your Patient Data is Safe with Doctat
We take data security seriously. Your clinic and patient data is protected with enterprise-grade infrastructure.
End-to-End Encryption
AES-256 encryption for all data in transit and at rest
Cloud Hosted in India
AWS Mumbai region servers ensure data stays in India
Role-Based Access
Staff see only what they need — nothing more
Daily Backups
Automated backups with disaster recovery
Measurable Impact for General Practice
Frequently Asked Questions
Common questions about Doctat for general practice.
Can it handle 100+ patients per day?
Yes, Doctat is optimized for high-volume practices with rapid data entry, smart templates, and keyboard shortcuts.
Does it support chronic disease management?
Yes, track diabetes, hypertension, and other chronic conditions with automated follow-up scheduling.
Can I refer patients to specialists through the system?
Yes, create digital referrals with patient history attached, and track referral outcomes.
Can I use Doctat for my general practice?
Yes. Doctat is built for general practices. It handles appointments, pre-consultation data capture, prescriptions, lab orders, pharmacy dispensing, auto-billing, queue management, and patient communication — everything a busy GP clinic needs.
How does Doctat help me handle 70+ patients daily?
The IVR handles all appointment calls, smart queue management keeps patients flowing, pre-consultation capture saves time, and 30-second prescriptions mean you maintain quality even at high volume. Auto-billing removes the front desk bottleneck.
Will my prescription templates cover the range of conditions in general practice?
Yes. You can create customisable diagnosis templates and medicine bundles for any condition you commonly see. Doctat doesn't lock you into a fixed template — you set up your own library of conditions and prescriptions that match your practice patterns.
How does lab integration work for a GP clinic?
Lab orders are generated directly from the prescription — blood panels, urine tests, blood sugar, thyroid function — and sent digitally to the lab module. Results sync back to the patient record automatically. No paper slips, no re-entry.
Do I need separate systems for lab, pharmacy, and billing?
No. Doctat integrates everything. Lab orders flow from the prescription to the lab module. Medicine lists flow to the pharmacy module. Billing is auto-generated from all three departments. You enter data once and it flows to every module — that's the core design of Doctat.
Can my patients book appointments and view prescriptions online?
Yes. The Doctat patient mobile app lets patients book appointments, view all past prescriptions, receive medication reminders, and raise queries to the doctor. This significantly reduces phone calls to your clinic.
Does Doctat give me visibility into my clinic's financial performance?
Yes. The clinic intelligence dashboard shows real-time revenue tracking by department (consultation, lab, pharmacy), patient flow metrics, queue statistics, and operational data. You always know exactly where your practice stands financially.
All Specialties We Serve
Doctat is built for every medical specialty. Choose yours below.
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